FREQUENTLY ASKED QUESTIONS

The introduction of the Elk + Avenue will not affect your existing reservation except that your stay with us will be even better! 
Inspired by the hotel’s location at the corner of Elk Street and Banff Avenue, the Elk + Avenue provides modern amenities in the heart of Banff. Just a short stroll from boutique shopping and world-class dining, the Elk + Avenue is a comfortable and contemporary basecamp for Banff exploration. 
Brewster Travel Canada currently operates two hotels in Banff; the Elk + Avenue and the Mount Royal Hotel and one property in Jasper National Park, the Glacier View Inn.  
The Elk + Avenue, Mount Royal Hotel and the Glacier View Inn are classified as 3-star properties as per CHA guidelines. 
The Elk + Avenue is located on Banff Avenue, ideally situated just two blocks from the downtown centre and just a short stroll from boutique shopping and world-class dining options. If you prefer to stay on-site, enjoy a refreshing break on our seasonal outdoor patio overlooking Banff Avenue. Cozy up with a beverage at RG’s Lounge or treat yourself to a classic dinner or breakfast at Ricky’s All Day Grill
The Elk + Avenue does not allow pets; however, the Mount Royal Hotel offers pet-friendly standard and premium room types. 
No. We are pleased to offer our guests a 100% non-smoking environment.
The Elk + Avenue offers mini-fridges in all rooms.
The Elk + Avenue offers an assortment of modern rooms, available in two queen or one king bed configurations. For those who require more space, loft suites and large premium deluxe rooms offer enhanced living space for your stay. Our newly-renovated modern rooms feature upgraded beds, furniture and décor along with luxury amenities.
Yes. We are pleased to offer complimentary heated underground parking. There is a 6’1” vehicle height restriction. Space is limited and is offered on a first-come, first-serve basis. 
We are pleased to offer several hotel packages that include breakfast at Ricky’s All Day Grill conveniently located in the main lobby. Our Guest Service Agents can also be contacted directly to review your reservation details. 
Visitors stay anywhere from two to four nights all the way up to two weeks or longer depending on what you have planned while you’re here. There is no shortage of activities, events and attractions in Banff National Park. The Explore Rockies Activity Centre is conveniently located within the Elk + Avenue and an Explore Rockies expert will gladly assist you in making bookings as well as providing directions to must-see and must-do activities. 
Enjoy big savings and better adventures with the Brewster Advantage; guests get VIP access to ALL Brewster Travel Canada Attractions, 2-for-1 Banff Gondola admission as well as other discounts, simply by booking directly with the Elk + Avenue. Learn more: Brewster Advantage